Product Description
Introducing Your New Favorite Mug
Start your day with a smile and a touch of love with our Pink Heart Ceramic Coffee Mug. Designed for those who appreciate the beauty in everyday objects, this mug isn’t just a container for your favorite drink; it’s a piece of art that adds a splash of joy to your daily routine. Whether it’s your morning coffee, a mid-day oatmeal snack, or an afternoon tea break, this mug brings warmth and love to every sip.
Why You’ll Love It
- Eco-Friendly Design: Made with high-quality porcelain, our mug is not only stylish but also eco-friendly, ensuring your daily habits contribute positively to our planet.
- Unique Shape & Style: The handgrip shape is designed for comfortable holding, while the sporty style blends seamlessly with any decor, making it perfect for both office and home use.
- Versatile Use: Ideal for a variety of beverages and meals, from hot coffee and tea to delicious oatmeal and desserts.
- CE / EU Certified: Rest assured knowing your mug meets high standards of quality and safety, certified by CE / EU.
Product Features
Our Pink Heart Ceramic Coffee Mug comes with a matching thick saucer, perfect for those leisurely afternoons or busy mornings. Crafted from durable ceramic porcelain, it’s designed to last and maintain its beauty through countless washes. The mug does not come with accessories, emphasizing its sleek and uncluttered design.
When to Use Your Mug
This mug is perfect for any time of day, but it shines brightest during your morning routine or when you’re taking a well-deserved break. Its cheerful design is bound to lift your spirits, making it the ideal companion for your coffee, tea, or oatmeal indulgence.
What Makes It Special
What sets our mug apart is the combination of its eco-friendly properties, certified safety, and unique design. It’s not just a mug; it’s a statement of love and care for yourself and the environment. The pink heart symbolizes warmth and affection, making every drink feel like a hug in a cup.
Bring Love to Your Table
Don’t wait to add this delightful piece to your collection. Whether for yourself or as a thoughtful gift, the Pink Heart Ceramic Coffee Mug with Saucer is a timeless choice that brings beauty and sustainability hand in hand. Order now and fill your days with love, one sip at a time.
Shipping & Delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Givon (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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